Your Privacy Matters
Key Master LLC ("we," "our," or "us") respects your privacy. This policy explains what information we collect, how it is used, and the choices you have regarding your data.
Information We Collect
When you submit a contact form, we collect the following information:
- Personal details — Name, email address, and phone number
- Service request — Selected service and message content
- Technical data — IP address and user-agent (recorded automatically by server logs for security purposes)
How We Use Your Information
We use the information you provide for the following purposes:
- To respond to your locksmith service request
- To schedule appointments and communicate about your service
- To improve our services and customer experience
- To maintain security and prevent spam or abuse
Data Storage & Security
Contact form submissions are stored in a secure JSON file on our server, protected by industry-standard security measures. Access is restricted to authorized personnel only. While we take reasonable precautions to protect your data, no method of transmission or storage is completely secure.
Cookies
We use minimal session cookies for administrative login and security purposes. These cookies are essential for the proper functioning of the website and do not track your browsing activity across other sites.
Third-Party Services
We may embed maps, analytics, or other third-party services (such as Google) to enhance your experience. These services may set their own cookies and collect data according to their respective privacy policies. We encourage you to review their policies for details.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent at any time
To exercise any of these rights, please contact us at keysmasterllc247@gmail.com.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when the policy was last revised.
Questions About This Policy?
Reach out to us directly — we're happy to clarify anything about how we handle your information.